Wednesday, May 23, 2018

BillingTree survey shows how much CFPB concerns have diminished

PHOENIX — Key findings of BillingTree’s sixth annual Operations and Technology Survey involving collections, recoveries and more, are showing just how much of an impact all of the widespread changes at the Consumer Financial Protection Bureau are leaving on service providers.

For the first time in the history of the survey, BillingTree found that concerns over CFPB regulations ranked lower than all other compliance issues, including ... Read more


Tuesday, November 07, 2017

2 ingredients keep Black Book index moving higher

2 ingredients keep Black Book index moving higher

LAWRENCEVILLE, Ga. — Black Book sees two elements coming together to prop up used-vehicle prices and, in turn, push its Used Vehicle Retention Index higher for the second month in a row.

Black Book recently released its October index and noticed an increase of 0.6 percent month-over-month from 113.9 to 114.6. It’s the second straight monthly increase dating back to August when the reading stood at 112.6.

The Black Book Used Vehicle Retention Index is calculated using ... Read more

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Monday, November 06, 2017

Study: Brand loyalty, growing mass market interest give rise to luxury segment sales

CARY, N.C. — Luxury sales have steadily grown over the past three years due to the segment’s consistent owner loyalty and growing appeal among mass market vehicle owners, according to recent data from Jumpstart Media.

The luxury segment currently accounts for 13 percent of total sales, up 3 percent from 2014, shows the company’s latest auto shopper study in collaboration with Ipsos Connect, “Today’s Luxury Auto-Owners: How Emotion, Experience, And Loyalty Drive Purchase Decisions.”

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Wednesday, May 10, 2017

AutoNation’s Jackson: New Tech Could Hurt Used Cars

Morgan Stanley analyst Adam Jonas engaged AutoNation Chairman and CEO Mike Jackson in a frank discussion about whether new safety technology could hasten the obsolescence of used units. 

Executives with the nation’s No. 1 auto retailer are looking forward to the second quarter after recording falling new-car sales and flat F&I profits. They also provided an update on the dealer group's move to a one-price strategy.

Lithia Motors’ first-quarter results include continued gains in F&I penetrations and revenue, a result the dealer group credits to its aggressive acquisition strategy.

The vehicle information site pinned the year-over-year increase on high demand for SUVs, noting that most manufacturers registered higher average transaction prices despite softening sales. 

There were plenty of new innovations on display in and around NADA 2017. The editor takes you on a tour of five new tech tools aiming to help dealers land more sales and F&I opportunities. 

Read more news here

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Wednesday, June 22, 2016

CarMax Reports Sales Up, Profit Down

CarMax Reports Sales Up, Profit Down

CarMax Inc. reported higher sales, but lower profits, for the quarter ended May 31.

Net earnings declined to $175.4 million. Net sales and operating revenues increased to $4.13 billion.

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Thursday, June 11, 2015

Consumer Financial Protection Bureau creates Larger Participant Rule

What the Consumer Financial Protection Bureau officially will consider to be a “larger participant” in the auto finance market took another significant step forward today.

The CFPB published a rule that will allow the agency to supervise larger nonbank auto finance companies for the first time. The CFPB also released the examination procedures that regulators will use to ensure that auto finance companies are following the law.

“Auto loans and leases are among the most significant and complex financial transactions in a typical consumer’s life,” CFPB director Richard Cordray said. “Today’s rule will help ensure that larger auto finance companies treat consumers fairly.”

The CFPB estimated auto loans are the third largest category of household debt, behind mortgages and student loans. The bureau added American consumers had about $900 billion in auto loans outstanding in the fourth quarter of 2014.

Currently, the bureau supervises auto financing at the largest banks and credit unions. Today’s rule extends that supervision to any nonbank auto finance company that makes, acquires or refinances 10,000 or more loans or leases in a year.

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Tuesday, June 02, 2015

NABD Completes Another Successful BHPH Conference!

NABD Completes Another Successful BHPH Conference!

HOUSTON, TEXAS - The National Alliance of Buy Here, Pay Here Dealers (NABD) today announced the successful completion of their 17th annual National BHPH Conference at the Wynn, Las Vegas, Nevada on May 19-21. Operators and experts from around the nation and Canada gathered to hear more than 70 speakers and panelists during the three-day event.

            The conference theme was 'The Very Best of Buy Here, Pay Here' and featured an NABD Hall of Famers panel who shared tips, best practices and their visions on how to operate successfully. The panel included newly inducted Don Foss of Credit Acceptance Corporation and CARite, Ed Bass of Overland Bond, Chicago, Illinois, Julian Codding, Reliable Autos, Oklahoma City, Oklahoma, and John Linnehan, Jr. of Credit Now Auto Company, Ellsworth, Maine.  Conference Chairman and NABD founder Ken Shilson said 'these men have exhibited a lifetime of achievement and success.  Their leadership and knowledge made the industry better in the past and their insights here will make us better in the future!'

            The educational sessions featured fourteen (14) different workshops covering: website best practices, regaining market share ideas and irregular payment tax refunds, payment device best practices, an IRS update, sourcing and financing . . .

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